Legal

Legal information

At SpacePointe Inc., safeguarding your privacy, ensuring security, and promoting transparency are integral components of our corporate philosophy. This privacy notice outlines our practices regarding the collection of personal information: how we gather data; identification of the entity responsible for managing your data; the legal grounds on which we process your information; an overview of SpacePointe services; the sharing of information and cross-border data transfers; our measures for maintaining compliance, security, and certification; your rights with regards to data protection; additional information for California residents; data retention policies; and any changes that may be made to this policy in the future.

Our corporate headquarters is located at 948 E Franklin St, Centerville, OH 45459, United States.

How SpacePointe collects data

We collect information primarily in two ways: by visiting one of our websites, and by subscribing to any of our services purchased by your employer or business. Our websites and services are not intended for use by individuals under the age of 16, and we do not knowingly collect personal information from minors.

Who controls your data

When you subscribe to any of the SpacePointe services as a named user, we act as a data processor under the instructions of a data controller. When you share information with us directly by visiting our website, SpacePointe acts as a data controller according to Article 4 of Regulation (EU) 2016/679 and the UK Data Protection Act 2018. Our Privacy Officer can be reached at support@spacepointe.com.

Lawful basis for processing

We process personal data when you provide consent, when it is necessary for our legitimate interests, when we need to comply with legal or regulatory requirements, and when we need to fulfil our obligations to provide services you subscribe to. Processing activities include relationship management, merchant engagement and onboarding, handling payments from end customers of businesses using SpacePointe technology, service desk support, website analytics, and recruitment.

Information sharing and transborder flows

We do not sell your information to anyone. We may share data with the data controller in support of your service, and where required by applicable law, legal proceedings, to establish or defend our legal rights, or in connection with a sale or acquisition of our business or assets. Transfers of personal data of EEA, Swiss and UK customers to third countries rely on adequacy decisions, Standard Contractual Clauses or the UK International Data Transfer Agreement.

Security, compliance and certification

SpacePointe employs physical, technical and administrative safeguards documented in its Information Security Management System. SpacePointe is implementing PCI DSS and ISO/IEC 27001 with Allendevaux & Company, which also performs independent vulnerability scanning and penetration testing.

Your data protection rights

Depending on applicable law, you may request access to, correction of, erasure of, or restriction of processing of your personal data; request transfer of your data; object to automated decision-making; and withdraw consent at any time. To exercise these rights, contact support@spacepointe.com. California residents: in relation to SpacePointe services we are a Service Provider under Section 1798.140(v) of the California Civil Code; direct requests to the Business who engaged us.

Data retention

We retain personal data only as long as necessary to fulfil the purposes for which we collected it, including legal, accounting and reporting requirements. By law we must keep basic customer information for seven years after the customer relationship ends.

Your use of this site

This website is for your personal and non-commercial use. You agree not to use the website for any purpose that is unlawful or prohibited by these Terms. You are responsible for maintaining the confidentiality of any account and password and for all activities that occur under them. If you are under 18, you may use the services provided via this site only with the permission of a parent or guardian.

Access to the site

SpacePointe grants you a non-transferable, non-exclusive, revocable, limited license to access the site solely for your own personal, non-commercial use. You shall not sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the site; make derivative works of, disassemble, reverse compile or reverse engineer any part of the site; or access the site in order to build a similar or competitive website. SpacePointe reserves the right to change, suspend, or cease the site with or without notice.

Use of materials

This site and all of its contents are the property of SpacePointe and are protected by copyright, trademark and other laws of the United States and other countries. You may display, download and print materials for personal, non-commercial use provided you do not modify or delete any proprietary notice. Requests for permission for any other use should be mailed to SpacePointe, 948 E Franklin St, Centerville, OH 45459.

Disclaimers

The site is provided on an "as-is" and "as available" basis, and SpacePointe expressly disclaims any and all warranties and conditions of any kind, whether express, implied, or statutory. Hyperlinks to other sites are provided for information and convenience only; SpacePointe does not control these websites and is not responsible for their content.

Build trust and credibility

The success of our business relies on the trust and assurance we earn from our employees, customers, and partners. We gain reliability by demonstrating honesty and integrity, adhering to our commitments, and reaching company goals solely through an honorable manner.

Equality at work

SpacePointe is an equal employment opportunity/affirmative action employer and is committed to providing a workplace that is free of discrimination of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity status of all types and from abusive, offensive, or harassing behavior.

Competition

We are dedicated to ethical and fair competition. We will sell SpacePointe products based on their merit, quality, functionality and competitive pricing. We will not offer or solicit improper payments or gratuities in connection with the purchase or sale of products, nor will we engage or assist in unlawful boycotts of customers.

Proprietary information

We respect the property rights of others. We will not engage in unauthorized copying, use, alteration or distribution of software or other intellectual property.

Anti-discrimination policy

SpacePointe is committed to a work environment where all individuals are treated with respect. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Any complaint in violation of these policies will be investigated and resolved appropriately.